Privacy Policy

Please read these terms and conditions carefully before using Our Service.

Last Updated: [20/09/2023]

Welcome to gnawnow, a food discovery platform provided by Crevascale SDN. BHD. ("we," "us," "our"). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gnawnow app and services. By accessing or using gnawnow, you agree to this Privacy Policy.

• 1. Information We Collect
  1.1 Information You Provide: When you register as a vendor or customer, you may provide personal information such as your name, email address, contact details, and profile information. Vendors may provide additional business-related information.
  1.2 User-Generated Content: Customers and vendors may submit content to the app, such as reviews, ratings, images, and descriptions, which may contain personal information.
  1.3 Location Information: To provide location-based services, we collect your device's location information with your consent.
  1.4 Device Information: We may collect information about your device, including its type, operating system, and unique identifiers.
• 2. How We Use Your Information
  2.1 Service Delivery: We use your information to operate, maintain, and provide you with the features and functionality of gnawnow, including locating nearby vendors and facilitating communication.
  2.2 User Communication: We may use your contact information to communicate with you, respond to your requests, and provide updates about our services.
  2.3 User-Generated Content: User-generated content, such as reviews and ratings, may be displayed on the app and shared with other users.
  2.4 Improvement and Analytics: We use data to analyze app usage, monitor app performance, and make improvements to our services.
• 3. Sharing Your Information
  3.1 Vendors and Customers: Your information, such as your name and user-generated content, may be visible to other users of the app.
  3.2 Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your information for this purpose.
  3.3 Legal and Safety: We may share your information to comply with legal obligations or protect our rights, privacy, safety, or property.
  
• 4. Your Choices
  4.1 Location Information: You can control location access through your device settings. However, disabling location access may limit some features of the app.
  4.2 Communications: You can opt out of receiving non-essential communications from us.


• 5. Security
  We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
• 6. Children's Privacy
  gnawnow is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
• 7. Changes to this Privacy Policy
  We may update this Privacy Policy to reflect changes in our data practices. The most recent version will be posted on the app.
• 8. Contact Us
  If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at email id: gnawnow.malaysia@gmail.com.
• 9. Governing Law
  These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kuala Lumpur High, Sessions and Magistrate Court, Malaysia.